Frequently Asked Question

When are items shipped ?

Orders are sent to production or shipping within 24 hours of purchase. After 24 hours, orders cannot be edited. If you make a mistake while ordering, please contact us atcustomerhelp@kixaba.com

Returns

Items are crafted within 24 hours after purchase and dispatched for delivery, returns are solely accepted for faulty items. Kindly reach out to us at customerhelp@kixaba.com to initiate a return.